Economics and Lead Time - 939 Words

CASE ANALYSIS FOLDRITE FURNITURE CO.: PLANNING TO MEET A SURGE IN DEMAND Submitted to: Submitted by: Dr. P. K. Dash Abhinav Anand Operations Management PGDM-BHU010 Case facts about FoldeRite Furniture:- * Established in 1987 * Throughout 1990s company grew organically. * 1999-2006 annual growth rate 3.5%. (More than market growth rate) but one competitor grew by 6% annually. * In 2006 company’s performance was very bad due to following concluded reasons- * Loss of productivity and yields caused by high labor turnover. * Cost of raw materials was increasing * Increasing proportion†¦show more content†¦The first option available was to ask the staff to work an extra shift. 2. Increase the staff temporarily to take advantage of idle production capacity. 3. Changing the designs of the cloud chair slightly to require one minute less in assembly 4. To increase the amount of inventory using a constant level of production. 5. The last option available with Kelsey was subcontracting part of work, such as the manufacture of seats for stackable chairs. Q2. What are the financial implications of the three options? How does it impacts the lead time? Wages of the Skilled workers is = 19 + 33% of 19 = 25.27 Wages of the Unskilled workers is = 9 + 10% of 9=9.9 Change Strategy In alstrong, the hiring cost would be zero for skilled and $2593.5 for unskilled labors. The layoff cost would be $327288 for skilled $349752 for unskilled labours In case of cloud chairs, the hiring cost would be zero for skilled and $633.6 for unskilled labours. The layoff cost would be $264342 for skilled $533520 for unskilled labours In case of green comfort, the hiring cost would be zero for skilled and $1662.5 for unskilled labours. The layoff cost would be $214058 for skilled $231270 for unskilled labors Subcontracting Strategy In case of cloud chairs, units subcontracted cost would be $720355.32. In case of alstrong, units subcontracted cost would be $46959.28. In case of green comfort, units subcontracted cost would be zero. The lead time will reduceShow MoreRelatedThe Creation Of A Canadian Infrastructure Development Bank745 Words   |  3 Pagesproduced by the economy while economic growth refers to rise in the market value of the commodities and services produced by the economy over time. Economic growth is usually measured as a percentage change in the real gross domestic product (GDP) (Jones 2014). This paper will explain how the creation of a Canadian Infrastructure Development Bank by the Canadian bank will lead to long run and short run economic growth. It is true that the call by the Morneau s economic growth council for the creationRead MoreThe Effects Of Post Olympic Games On The Olympics1118 Words   |  5 Pagesand consumers reduce in the Olympic host city and the economic markets shrink. 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Interviewing a Manager Essay - 1577 Words

Introduction When we were given the task of interviewing a manager; many questions and thoughts came to mind. But the main thing we were worried about was â€Å"Whom would we interview?†We were lucky enough to have a close connection within the group to Mr John Doe; the National Retail Field Operations Manager of Nova Energy. We set out to interview him with the aim of gaining some insight on what being a manager truly involves on a business and personal level and how we could become strong managers in the future. Background We chose to interview Mr. John Doe, the National Retail Field Operations Manager of Nova Energy, for multiple reasons, one being that he works from home which gave us an interesting angle for our report, because at†¦show more content†¦It has also recently invested in a tidal electricity generation project (Nova Energy, 2014). Russells position within the business is one of the top tiers of management within the company, he is a part of a team of five other managers and then he himself manages another management team of six, that run the Retail and Operations sector of Nova Energy. Findings Great responsibilities come with the role of National Retail Fields Operations Manager, it requires skills such as communication and leadership to move through day to day tasks. Russells particular position requires him to assist and coordinate the product flow in the field or as he described â€Å"supply the product to the punters† (Walsh, 2014). Therefore he is responsible for all that falls outside the administrative office and comes under his sector of retail and operations in the energy division, including organising thousands of gas meter readings, operations of solar factories, hired contractors, million dollar expansion projects etc. He is a part of a 5 person management team in charge of Nova energy as a whole, who are expected to hold meetings weekly to allocate tasks, update and discuss progress/issues within their individual sectors. Six other employees fall directly under Doe whom he calls his â€Å"direct reports† (Walsh, 2014), these are the people who he delegate’s areas needing their attention andShow MoreRelatedInterviewing A Human Resource Manager Essay801 Words   |  4 PagesInterviewing a Human Resource Manager I chose to interview Randy Bedsaul. He is an older gentleman who responds in a genuine manner. 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The Return Nightfall Chapter 29 Free Essays

â€Å"Elena!† Something was bothering her. â€Å"Elena!† Please, no more pain. She couldn’t feel it right now, but she could remember†¦oh, no more fighting for air†¦ â€Å"Elena!† No†¦just let it be. We will write a custom essay sample on The Return: Nightfall Chapter 29 or any similar topic only for you Order Now Mentally, Elena pushed away the thing that bothered her ears and her head. â€Å"Elena, please†¦Ã¢â‚¬  All she wanted was sleep. Forever. â€Å"Damn you,Shinichi!† Damon had picked up the snow globe with the miniature forest when Shinichi found Elena’s smudged glow radiating from it. Inside it, dozens of spruce, hickory, pine, and other trees grew – all from a perfectly transparent inner membrane. A miniature person – given that someone could be miniaturized and placed into such a globe, would see trees ahead, trees behind, trees in every direction – and could walk a straight line and come back to their starting point no matter which way they went. â€Å"It’s an amusement,† Shinichi had said sullenly, watching him intently from under his lashes. â€Å"A toy, for children, usually. A play-trap.† â€Å"And you findthis amusing?† Damon had smashed the globe against the driftwood coffee table in the exquisite cabin which was Shinichi’s secret hideout. That was when he had discovered why these were games for children – the globe was unbreakable. After that Damon had taken a moment – just one moment – to get hold of himself. Elena had perhaps seconds to live. He needed to be precise with his words. After that single moment, a long flow of words had spilled out from his lips, mostly in English, and mostly without unnecessary curses or even insults. He didn’t care about insulting Shinichi. He had simply threatened – no, he hadsworn – to carry out on Shinichi the kind of violence that he had seen sometimes in a long life filled with humans and vampires with skewed imaginations. Eventually, it had gotten through to Shinichi that he was serious, and Damon had found himself inside the globe with a drenched Elena in front of him. She was lying at his feet, and she was worse off than his worst fears had allowed him to picture. She had a dislocated right arm with multiple fractures and a hideously shattered left tibia. Horrified as he had been to imagine her staggering through the forest of the globe, blood streaming from her right arm from shoulder to elbow, left leg dragging behind her like a wounded animal’s, this was worse. Her hair had been soaking with sweat and mud, straggling over her face. And she’d been out of her mind, literally, delirious, talking to people who weren’t there. And she was turning blue. She had been able to snap exactly one creeper with all her effort. Damon clawed up huge armfuls of them, ripping them from the earth viciously if they tried to fight or wrap around his wrists. Elena gasped in one deep breath just as suffocation would have killed her, but she didn’t regain consciousness. And she wasn’t the Elena he remembered. When he’d picked her up, he’d felt no resistance, no acceptance, nothing. She didn’t know him. She was delirious with fever, exhaustion, and pain, but in one moment of half-consciousness had kissed his hand through her damp, disheveled hair, whispering â€Å"Matt†¦Find†¦Matt.† She didn’t know who he was – she scarcely knew whoshe was, but her concern was for her friend. The kiss had gone through his hand and up his arm like the touch of a branding iron, and since then he’d been monitoring her mind, trying to divert the agony she was feeling away – away anywhere – into the night – into himself. He turned back to Shinichi and, in a voice like an icy wind, said, â€Å"You’d better have a way to cure all her wounds – now.† The charming cabin was surrounded by the same evergreens, hickory, and pines as grew in the snow globe. The fire burned violet and green as Shinichi poked it. â€Å"This water is just about ready to boil. Make her drink tea made with this.† He handed Damon a blackened flagon – once beautiful chased silver; now a battered remnant of what it had been – and a teapot with some broken leaves and other unsavory-looking things at the bottom. â€Å"Make sure she drinks a good three quarters of a cup, and she’ll fall asleep and wake up almost as good as new.† He dug an elbow into Damon’s ribs. â€Å"Or you can just let her have a few sips – heal her partway, and then let her know it’s in your power to give her more†¦or not. You know†¦depending on how cooperative she is†¦Ã¢â‚¬  Damon remained silent and turned away. If I have to look at him, he thought, I’ll kill him. And I might need him again. â€Å"And if you really want to accelerate the healing, add some of your blood. Some people like to do it that way,† Shinichi added, his voice picking up speed with excitement again. â€Å"See how much pain a human can take, you know, and then when they’re dying, you can just feed them tea and blood and start over†¦if they remember you from last time – which they hardly ever do; they’ll usually go through more pain just to get a chance to fight you†¦,† he giggled, and Damon thought he sounded not quite sane. But when he had suddenly turned to Shinichi, he had to hold himself very still inside. Shinichi had become a blazing, glowing, outline of himself, with tongues of light lapping from his projection, rather like close-up solar flares. Damon was nearly blinded, and knew he was meant to be. He clutched the silver flagon as if he were holding on to his own sanity. Maybe he was. He had a blank space in his mind – and then there were suddenly memories of trying to find Elena†¦or Shinichi. Because Elena had abruptly been absent from his company, and it could only be the fault of the kitsune. â€Å"There’s a modern bathroom here?† Damon asked Shinichi. â€Å"There’s whatever you want; just decide before you open a door and unlock it with this key. And now†¦Ã¢â‚¬  Shinichi stretched, his golden eyes half shut. He ran a languid hand through his shiny black hair tipped with flame. â€Å"Now, I think I’ll go sleep under a bush.† â€Å"Is that all you ever do?† Damon made no attempt to keep the biting sarcasm out of his voice. â€Å"And have fun with Misao. And fight. And go to the tournaments. They – well, you’ll have to come and see one for yourself.† â€Å"I don’t care to go anywhere.† Damon didn’t want to know what this fox and his sister considered fun. Shinichi reached out and took the miniature cauldron full of boiling water off the fire. He poured the boiling water over the collection of tree bark, leaves, and other detritus in the battered metal teapot. â€Å"Why don’t you go find a bushnow ?† Damon said – and it wasn’t a suggestion. He’d had enough of the fox, who had served his purpose now anyway, and he didn’t care a bit about whatever mischief Shinichi might make for other people. All he wanted was to be alone – with Elena. â€Å"Remember; get her to drink it all if you want to keep her for a while. She’s pretty much unsalvageable without it.† Shinichi poured through a fine sieve the infusion of dark green tea. â€Å"Better try before she wakes up.† â€Å"Will you justget out of here ?† When Shinichi stepped through the dimensional crack, taking care to turn just the right way so as to reach the real world, and not some other globe, he was steaming. He wanted to go back and thrash Damon within an inch of his life. He wanted to activate the malach inside Damon and cause him to†¦well, of course, notquite kill sweet Elena. She was a blossom with nectar untasted, and Shinichi was in no hurry to see her buried underground. But as for the rest of the idea†¦yes, he decided. Now he knew what he would do. It would be simply delicious to watch Damon and Elena make up, and then, during the Moonspire Festival tonight, to bring back the monster. He could let Damon go on believing they were â€Å"allies,† and then, in the middle of their little spree – let the possessed Damon loose. Show that he, Shinichi, had been in control all along. He would punish Elena in ways she had never dreamed about and she would die in delicious agony†¦at Damon’s hand. Shinichi’s tails quivered a little ecstatically at the thought. But for now, let them laugh and joke together. Revenge only ripened with time, and Damon was really quite difficult to control when he was raging. It hurt to admit that, just as his tail – the physical one in the center – hurt from Damon’s abominable cruelty to animals. When Damon was in a passion it took every ounce of Shinichi’s concentration to control him. But at Moonspire Damon would be calm, would be placid. He’d be pleased with himself, as he and Elena would undoubtedly have laid some absurd plot to try to stop Shinichi. Thatwould be when the fun would begin. Elena would make a beautiful slave while she lasted. With the kitsune gone, Damon felt that he could behave more naturally. Keeping a firm grasp on Elena’s mind, he picked up the cup. He tried a sip of the mixture himself before trying it on her and found it tasted just slightly less nauseating than it smelled. However, Elena really had no choice, she could not do anything of her own volition, and little by little, the mixture went down. And then a dose of his blood went down. Again, Elena was unconscious and had no choice in the matter. And then she’d gone to sleep by herself. Damon paced restlessly. He had a memory that was more like a dream floating around in his head. It was of Elena trying to throw herself out of a Ferrari going about 100 kilometers an hour, to get away from – what? Him? Why? Not, in any case, the best of beginnings. But that wasall he could remember! Damn it! Whatever came right before it was a total blank. Had he hurt Stefan? No, Stefan was gone. It had been the other boy with her, Mutt.What had happened? Damn it tohell ! He had to figure out what had happened so he could explain it all to Elena when she woke up. He wanted her to believe him, to trust him. He didn’t want Elena as a one-night bleeder. He wanted her tochoose him. He wanted her to see how much better suited she was to him than to his mousy, milksop brother. His princess of darkness. That was what she wasmeant to be. With him as king, consort, whatever she wished. When she saw things more clearly, she would understand that it didn’t matter. That nothing mattered except them being together. He viewed her body, veiled under the sheet, with dispassion – no, with positiveguilt .Dio mio – what if he hadn’t found her? He couldn’t get the picture out of his mind of how she’d looked, stumbling forward like that†¦lying there breathless†¦kissing his hand†¦ Damon sat down and pinched the bridge of his nose. Why had she been in the Ferrari with him? She’d been angry – no, not angry. Furious was closer but so frightened†¦ofhim . He could picture that clearly now, the moment of her throwing herself out of the speeding car, but he couldn’t remember anything before it. Was he going out of his mind? What had been done to her? No†¦Damon forced his thoughts away from the easy question and made himself ask thereal question. What hadhe done to her? Elena’s eyes, blue with golden flecks, like lapis lazuli, were easy to read even without telepathy. What had†¦he†¦done to her that was so frightening that she would jump out of a speeding car to get away from him? He’d been taunting the fair-haired boy. Mutt†¦Gnat†¦whatever. The three of them had been together, and he and Elena had been†¦damn! From there to his awakening at the steering wheel of the Ferrari, all was a shimmering blank. He could remember saving Bonnie at Caroline’s house; he could remember being late for his 4:44A.M . meeting with Stefan; but after that, things began to fragment.Shinichi , maledicalo! That fox! He knew more about this than he was telling Damon. I have always†¦been stronger†¦than my enemies, he thought. I have always†¦remained†¦in†¦control. He heard a slight sound and was by Elena in an instant. Her blue eyes were shut, but the lashes were fluttering. Was she waking up? He made himself turn down the sheet by her shoulder. Shinichi had been right. There was a lot of dried blood, but he could sense that the blood flow itself was more normal. But there was something horribly wrong†¦no, he wouldn’t believe it. Damon barely kept himself from screaming in frustration. The damn fox had left her with a dislocated shoulder. Things were definitely not going well for him today. Now what? Call for Shinichi? Never. He felt he couldn’t look at the fox again tonight without wanting to murder him. He was going to have to put her shoulder back in the socket alone. It was a procedure usually only attempted by two people, but what could he do? Still keeping Elena in an iron mind-grip, making sure shecouldn’t awaken, he grasped her by the arm and began the painful business of dislocating the humerus even farther, pulling the bone away so that he could finally release pressure and hear the sweetpop that meant that the long arm bone had slipped back into the socket. Then he let go. Elena’s head was tossing from side to side, her lips parched. He poured some more of Shinichi’s magical bone-knitting tea into the battered cup, then lifted her head gently from the left side to put the cup to her lips. He let her mind have some freedom, then, and she started to lift her right hand and then dropped it. He sighed and tilted her head, tipping the silver flagon so that the tea trickled into her mouth. She swallowed obediently. It all reminded him of Bonnie†¦but Bonnie hadn’t been so terribly hurt. Damon knew he couldn’t return Elena to her friends in this condition; not with her camisole and jeans shredded, and dried blood everywhere. Maybe he could do something about that. He went to the second door off the bedroom, thought, bathroom – modern bathroom, and unlocked and opened the door. It was exactly what he’d imagined: a pristine, white, sanitary place with a large heap of towels piled, ready for guests, on the bathtub. Damon ran warm water over one of the washcloths. He knew better by now than to strip Elena and dump her in warm water. It was what she needed, but if anyone ever found out, her friends would have his beating heart torn out of his chest and staked on a pike. He didn’t even have to think about that – he simply knew it. He went back to Elena and began to gently stroke dried blood off her shoulder. She murmured, shaking her head, but he kept it up until the shoulder at least looked normal, exposed as it was by torn cloth. Then he got another washcloth and went to work on her ankle. This was still swollen – she wasn’t going to be running away anytime soon. Her tibia, the first of the two bones in the lower leg, had grown properly together again. It was more evidence that Shinichi and theShi no Shi had no need for money, or they could simply put this tea on the market and make a fortune. â€Å"We look at things†¦differently,† Shinichi had said, fixing Damon with those strange golden eyes. â€Å"Money doesn’t mean much to us. What does? The deathbed agonies of an old rogue who fears he’s going to hell. Watching him sweat, trying to remember encounters he’s long forgotten. A baby’s first conscious tear of loneliness. The emotions of an unfaithful wife when her husband catches her with her lover. A maiden’s†¦well, her first kiss and her first night of discovery. A brother willing to die for his brother. Things like that.† And many other things that couldn’t be mentioned in polite company, Damon thought. A lot were about pain. They were emotional leeches, sucking up the feelings of mortals to make up for the emptiness of their own souls. He could feel the sickness inside him again as he tried to imagine – to calculate – the pain Elena must have felt, leaping out of his car. She must have expected an agonizing death – but it was still better than staying with him. This time, before entering the door that had been a white-tiled bathroom, he thought,Kitchen, modern, with plenty of ice packs in the freezer. Nor was he disappointed. He found himself in a strongly masculine kitchen, with chrome appliances and black-and-white tiling. In the freezer: six ice packs. He took three back to Elena and put one around her shoulder, one at her elbow, and one around her ankle. Then he went back into the kitchen’s spotless beauty for a glass of ice-cold water. Tired. So tired. Elena felt as if her body were weighted with lead. Every limb†¦every thought†¦lapped in lead. For instance, there was something she was supposed to be doing – or not doing – right now. But she couldn’t make the thought come to the surface of her mind. It was too heavy. Everything was too heavy. She couldn’t even open her eyes. A scraping sound. Someone was near, on a chair. Then there was liquid coolness on her lips, just a few drops, but it stimulated her to try to hold the cup herself and drink. Oh, delicious water. It tasted better than anything she’d ever had before. Her shoulder hurt terribly, but it was worth the pain to drink and drink – no! The glass was being pulled away. She tried, feebly, to hang onto it, but it was pulled out of her grasp. Then she tried to touch her shoulder, but those gentle, invisible hands wouldn’t let her, not until they had washed her own hands with warm water. After that they packed the ice packs around her and wrapped her like a mummy in a sheet. The cold numbed her immediate feelings of pain, although there were other pains, deep inside†¦. It was all too difficult to think about. As the hands removed the ice packs again – she was shivering with cold now – she let herself lapse back into sleep. Damon treated Elena and dozed, treated and dozed. In the perfectly appointed bathroom, he found a tortoiseshell hairbrush and a comb. They looked serviceable. And one thing he knew for certain: Elena’s hair had never looked like this in her life – or unlife. He tried to stroke the brush gently through her hair and found that the tangles were much harder to get out than he’d imagined. When he pulled harder on the brush, she moved and murmured in that strange sleep-language of hers. And, finally, it was the hair brushing that did it. Elena, without opening her eyes, reached up and took the brush from his hand and then, when it hit a major tangle, frowned, reached up to grasp a fistful and try to get the brush through it. Damon sympathized. He’d had long hair at times during his centuries of existence – when it couldn’t be helped, and though his hair was as naturally fine as Elena’s, he knew the frustrated feeling that you were ripping your hair out by the roots. Damon was about to take the brush from her again, when she opened her eyes. â€Å"What – ?† she said, and then she blinked. Damon had tensed, ready to push her into mental blackout if it were necessary. But she didn’t even try to hit him with the brush. â€Å"What†¦happened?† What Elena was feeling was clear: she didn’t like this. She was unhappy about another awakening with only a vague idea of what had been going on when she slept. As Damon, poised for fight or flight, watched her face, she slowly began to put together what had happened to her. â€Å"Damon?† She gave him that no-holds-barred lapis gaze. It said,Am I being tortured, or treated, or are you just an interested bystander, enjoying somebody’s pain while drinking a glass of cognac? â€Å"Theycook with cognac, princess. Theydrink Armagnac. And I don’t drink†¦either,† Damon said. He spoiled the entire effect by adding hastily, â€Å"That’s not a threat. I swear to you, Stefan left me as your bodyguard.† This was technically true if you considered the facts: Stefan had yelled, â€Å"You’d better make sure nothing happens to Elena, you double-dealing bastard, or I’m going to find a way to come back and rip off your – † The rest had been muffled in the fight, but Damon had gotten the gist. And now he took the assignment seriously. â€Å"Nothing else will hurt you, if you’ll allow me to watch over you,† he added, now getting into the area of the fictitious, since whoever had frightened or pulled her out of the car had obviously been around when he had. But nothing would get her in the future, he swore to himself. However he had blundered this last time, from now on there would be no further attacks on Elena Gilbert – or someone would die. He wasn’t trying to spy on her thoughts, but as she stared into his eyes for a long moment, they projected with total clarity – and utter mystery – the words: I knew I was right. It was someone else all along. And he knew that under her pain, Elena felt a huge sense of satisfaction. â€Å"I hurt my shoulder.† She reached up with her right hand to grip it, but Damon stopped her. â€Å"You dislocated it,† Damon said. â€Å"It’s going to hurt for a while.† â€Å"And my ankle†¦but someone†¦I remember being in the woods and looking up and it wasyou . I couldn’t breathe but you tore the creepers off me and you picked me up in your arms†¦.† She looked at Damon in bewilderment. â€Å"Yousaved me?† The statement had the sound of a question, but it wasn’t. She was wondering over something that seemed impossible. Then she began to cry. A baby’s first conscious tear of loneliness. The emotions of an unfaithful wife when her husband catches her with her lover†¦ And maybe a young girl’s weeping when she believes that her enemy has saved her from death. Damon ground his teeth in frustration. The thought that Shinichi might be watching this, feeling Elena’s emotions, savoring them†¦it was impossible to bear. Shinichi would give Elena her memory back again, he was certain of that. But at a time and place most amusing to him. â€Å"It was my job,† he said tightly. â€Å"I’d sworn to do it.† â€Å"Thank you,† Elena gasped between her sobs. â€Å"No, please – don’t turn away. I really mean it. Ohhh – is there a box of tissues – or anythingdry ?† Her body was heaving with sobs again. The perfect bathroom had a box of tissues. Damon brought it back to Elena. He looked away as she used them, blowing her nose again and again as she sobbed. Here there was no enchanted and enchanting spirit, no grim and sophisticated fighter of evil, no dangerous coquette. There was only a girl broken by pain, gasping like a wounded doe, sobbing like a child. And undoubtedly his brother would know what to say to her. He, Damon, had no idea of what to do – except that he knew he was going to kill for this. Shinichi would learn what it meant to tangle with Damon when Elena was involved. â€Å"How do you feel?† he asked brusquely. No one would be able to say he’d taken advantage of this – no one would be able to say he’d hurt her only to†¦to make use of her. â€Å"You gave me your blood,† Elena said wonderingly, and as he looked quickly down at his rolled-up sleeve, she added, â€Å"No – it’s just a feeling I know. When I first – came back to Earth, after the spirit life. Stefan would give me his blood, and eventually I would feel†¦this way. Very warm. A little uncomfortable.† He swung around and looked at her. â€Å"Uncomfortable?† â€Å"Too full – here.† She touched her neck. â€Å"We think it’s a symbiotic thing†¦for vampires and humans who live together.† â€Å"For a vampire Changing a human into a vampire, you mean,† he said sharply. â€Å"Except I didn’t Change when I was part spirit still. But then – I turned back human.† She hiccupped, tried a pathetic smile, and used the brush again. â€Å"I’d ask you to look at me and see that I haven’t Changed, but†¦Ã¢â‚¬  She made a helpless little motion. Damon sat and imagined what it would have been like, taking care of the spirit-child Elena. It was a tantalizing idea. He said bluntly, â€Å"When you said you were a little uncomfortable before, did you mean thatI should take some of your blood?† She half glanced away, then looked back. â€Å"I told you I was grateful. I told you that I felt†¦too full. I don’t know howelse to thank you.† Damon had had centuries of training in discipline or he would have thrown something across the room. It was a situation to make you laugh†¦or weep. She was offering herself to him as thanks for rescue from suffering that he should have saved her from, and had failed. But he was no hero. He wasn’t like St. Stefan, to refuse this ultimate of prizes; whatever condition she was in. He wanted her. How to cite The Return: Nightfall Chapter 29, Essay examples

Business Communication Assessment

Question: Discuss about the Business Communication Assessment. Answer: Introduction: Communication can be defined as the process of receiving information and exchanging the same between two or more person (Kasper, Kellerman, 2014). The current case study is based on the investigation and evaluation of the current communication of Class Act Limited and recommending an ideal communication strategy, which will help in solving the issues of the organisation. The study is aimed at improving the performance of Class Act Ltd by designing appropriate communication objectives along with the identification of specific brand awareness. Investigation and current evaluation of the communication: The current communication process at Class Act Ltd is complex, which comprises of several levels of management. Due to this break down or distortion may arise. The long lines of communication process and flow of communication leads to delay and distortion (Colleoni, 2013). It is found from the analysis that every layer of authority cuts down a piece of information or are reluctant to communicate, especially in the upward communication process. Due to specialisation at Class Act Limited, every department is greatly concerned in their own interests and does not takes into the consideration the problems of others. It is further noticed that inappropriate attention to the message is creating misunderstanding. The main cause of inattention is credibility gap representing inconsistency between what one says and what one does, which ultimately creates, misunderstand of message (Austin, Pinkleton, 2015). The current situation revolving Class Act Ltd reflects slow and inappropriate accountabilities of personnel in delivering messages during emergent situations. Recommending strategic communication process: After conducting a careful research concerning the communication strategies and their elements, a ten-step communication strategy is developed to assist Class Act in achieving its performance objectives and improving the organisation communication procedure as well. The strategy is designed to improve the human relationship by promoting appropriate interaction between one another through communication. Step 1: Analysis of big picture: Class Act Limited needs to figure out what needs to be done in order to realise the organisation needs while creating a communication strategy. The organisation currently operates under the traditional method of communication that holds nothing with the current communication strategy and thus, it needs to start from beginning (Goetsch Davis, 2014). The organisations current strategy does not seems to be working and it needs to realise that requires improvement. Probably expanding its channel of communication can help in developing relationships among people in terms of both formal and informal way. Step 2: Defining the goals of the organisation: An organisation can attain success only if it understands what exactly needs to be done to achieve desired performance as a whole. If the goal of the organisation to reach out the community then the words and symbol which used to convey the message must match with the reference and understanding of the receiver (Carnmarata et al., 2014). This will help in minimising the semantic barrier. Step 3: defining the goals of the individual within the organisation: Unlike every organisation, Class Act Limited has different projects containing goals which the company itself want to attain outside of the organisations goals. These goals needs to be determined and specifically defined (Ulmer et al., 2013). The reason behind this is that when the communication strategy is being developed, there should be a consistent portrayal of message for the intended program. Step 4: Defining precise means of communication for each program: Unlike defining the objectives of individual program, it is imperative for Class Act Limited to define each means of communication for every program needs before executing the plan (Cornelissen, 2014). This process is effective in assuring that each personnel is moving in the same direction with the programs. Step 5: Defining the target audience: For Class Act Limited determining the target audience forms an indispensable element in formulating an effective strategy for communication. Without defining the appropriate audience, it is almost impossible to formulate a plan to widen the reputation of the organisation (Cummings and Worley, 2014). Step 6: Developing the key messages to be portrayed: The development of key messages to be portrayed will allow Class Act Limited to inform the target audience about their determined goals. Such messages will help in building awareness by allowing the organisation to regulate their perceptions (Miller, 2014). The messages to be transmitted by each authority should be clear and concise. Therefore, for Class Act Limited, the messages should be suitable and appropriate for the purpose of communication. Figure 1: Principles of Effective Communication for Class Act Ltd (Source: As Created By Author) Step 7: Proposing a time line: Class Act Limited should create a timeline concerning the needs of events in order to keep each individuals and authority on the same page regarding the necessary steps to be taken in the accomplishment of desired organisation performance (Hrebiniak, 2013). The timeline of events should contain detailed step-by-step methodology of specific performance strategies and should be broad in terms of time taken in accomplishing each of these steps. Step 8: Developing the initial plan: Strategic preparation of the initial plan is necessary in the process of developing new strategy for communication. If Class Act Limited is looking forward to indulge in marketing by expanding the public knowledge of its programme, then it must define the types of tools to be used to transmit their message among the target set of audience (Smith, 2013). Class Act Limited should also take into the consideration the time money and personnel limitations while deciding the type of communication to be implemented. A sound organisation structure for Class Act Limited would help in developing the chain of command, which would ultimately assist in speeding up the flow of information. Thus, it is worth mentioning that authoring and accountability of each position should be clearly laid down. Class Act Limited should regulate the flow of communication in order to avoid over burdening of communication (Percy, 2014). Appropriate channel and media of communication such as fax, video conferencing, SMS etc. should be used. Figure 2: Communication Strategy of Class Act Ltd (Source As Created By Author) Step 9: Implementing the elements of plan: After developing the list of ideas for an effective strategy of communication, Class Act Ltd should make the use of best options for its organisation and implement the same. It is noteworthy to denote that the process of implementation should be in accordance with the time as stated in step 7. For instance if Class Act Limited is looking forward to indulge in human resource practices it can create a pool of candidates along with the number of people they are looking to pool. To do this, words in message should be reinforced through appropriate gestures or facial expression (Miller, 2014). Therefore, the tone to be used in this process should take into the consideration the physical environment and human conditions. Step 10: Assessing the elements of communication strategy: Assessing the implemented strategy of communication is the only procedure of making sure that the targeted set of audience is being reached. Under this step, the process of communication at Class Act should be well set and have been provided with sufficient time to influence the public. Class Act Ltd should ensure that evaluation is performed appropriately to assure that there are no such loose ends and skipped details (Cornelissen, 2014). The more number of time is spent in discovering the information the better it will be able to adapt to its strategy. Conclusion: To conclude with, the above stated evaluations and strategies seeks to examine the objective of communication and consider the total physical setting of Class Act Ltd. The communication process designed will Class Act Ltd to take opportunity as and when the right amount of message or value to the receiver arise to covey. References Austin, E.W. Pinkleton, B.E., (2015). Strategic Public Relations Management: Planning and Managing Effective Communication Campaigns (Vol. 10). Routledge. Carnmarata, S., McArthur, D., Steeb, R. (2014). STRATEGIES OF COOPERATION IN DISTRIBUTED PROBLEM SOLVING!. Readings in Distributed Artificial Intelligence, 102. Colleoni, E., (2013). CSR communication strategies for organizational legitimacy in social media. Corporate Communications: an international journal, 18(2), pp.228-248. Cornelissen, J. (2014). Corporate communication: A guide to theory and practice. Sage. Cummings, T.G. and Worley, C.G., 2014. Organization development and change. Cengage learning. Goetsch, D. L., Davis, S. B. (2014). Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Hrebiniak, L. G. (2013). Making strategy work: Leading effective execution and change. FT Press. Kasper, G., Kellerman, E. (2014). Communication strategies: Psycholinguistic and sociolinguistic perspectives. Routledge. Miller, K. (2014). Organizational communication: Approaches and processes. Nelson Education. Percy, L. (2014). Strategic integrated marketing communications. Routledge. Smith, R. D. (2013). Strategic planning for public relations. Routledge. Ulmer, R. R., Sellnow, T. L., Seeger, M. W. (2013). Effective crisis communication: Moving from crisis to opportunity. Sage Publications.